Post info:

Customer Service

Customer Service
March 7, 2016
    

In this day and age of people doing less, and feeling like they’re getting less, and less services being provided throughout the country (and our economy!), I wanted to thank your company, and specifically, Joanne have renewed my respect and appreciation for the words “customer service”.

I spoke with her, and she suggested I mail the Laundry Marking Kit back to see how to repair same.  Once received, it was beyond repair.  She telephoned me to explain why and then without asking, sent me a new one.  I cannot tell you how refreshing and kind that gesture was.

I will certainly use your company again (and again!) and will recommend you to friends and family in the future.

Again, many thanks,

Sincerely,

Loren Rabbat


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