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Customer Service

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In this day and age of people doing less, and feeling like they’re getting less, and less services being provided throughout the country (and our economy!), I wanted to thank your company, and specifically, Joanne have renewed my respect and appreciation for the words “customer service”.

I spoke with her, and she suggested I mail the Laundry Marking Kit back to see how to repair same.  Once received, it was beyond repair.  She telephoned me to explain why and then without asking, sent me a new one.  I cannot tell you how refreshing and kind that gesture was.

I will certainly use your company again (and again!) and will recommend you to friends and family in the future.

Again, many thanks,

Sincerely,

Loren Rabbat


March 7, 2016